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When a water loss requires the expertise and equipment of a water restoration professional, you may be unsure of what to expect or how your daily life will be affected in the coming days. The first thing your technician will do is ask questions to find out exactly when and how the loss occurred, as this plays a large part in forming the right plan of action. Next, you may see the technician using a meter to scan or probe the ceiling, wall coverings and flooring material of the affected rooms. This is a moisture meter that indicates the moisture content of each material, creating a clear indication of the exact dimensions and scope of the loss. Sometimes the water can travel under floors and walls into areas you may not have noticed or even thought possible, due to slight changes in the slope of the foundation, and that is why this step is extremely important to the execution of a drying strategy. After the full scope of the loss is determined, some baseboards, drywall, insulation or flooring may need to be removed in order to properly dry the structure, and your technician knows whether or not these items should be removed or dried in place based on the moisture readings gathered on the initial assessment. After any necessary demolition is completed and cleaned up, special equipment will be placed strategically in the affected areas to speed up the evaporation process and to stop mold before it starts, along with the precise application of an EPA registered disinfectant. This is a necessary and crucial stage of your home’s speedy recovery, and it’s why your insurance company is paying us to perform the necessary mitigation services as quickly and efficiently as possible immediately following the loss (It’s also why we’re open 24 hours a day, 7 days a week and 365 days a year—think of us as the EMT’s of your home’s equity). 

The equipment your technician places primarily consists of large air movers and dehumidifiers which work together to circulate the air and draw moisture out of the affected building materials. The units can be large and a bit noisy, basically like several loud fans running at the same time. The dehumidifiers will raise the temperature of the rooms a few degrees, but this means they’re working, since warm, dry air is being cycled into the environment. Try not to compete too much with our machines by lowering the thermostat, since the dehumidifiers tend to work best between 70 and 85 degrees. Also, while the equipment is doing its part to dry out your home, it’s important that you help it to help you by keeping the windows and exterior doors closed at all times to prevent outside humidity from getting in and slowing down the process. Power cords will be secured to the floor and kept out of high traffic areas whenever possible, but be mindful of them as you walk around the home to avoid injury. 

Don’t be surprised if a breaker is tripped at some point during the initial setup. This is a normal occurrence, since the machines use a good deal of power to run, and there may be too many units running on the same circuit. The technician simply has to reroute a cord or two to balance out the circuits and reset the breaker. (By the way, if you’re still using those antiquated screw-in fuses, it’s time for an update. Modern circuit breakers are designed with built in safety features to avoid ever blowing a fuse, and we’d hate to waste time at the hardware store replacing those things when we could be drying your house!)  

After setup is complete, the equipment will run non-stop for an average of 2 to 3 days, depending upon the situation. Each day your technician will return to monitor the equipment and to take readings of the temperature, relative humidity and surface moisture readings in each room. The goal of each visit is to find higher temps and lower levels of moisture content and relative humidity, and once these readings are approaching normal levels, the equipment is removed and you’re ready to begin any necessary repairs. 

We hope you understand that the inconveniences accompanying water restoration do serve a worthwhile purpose, as they are the necessary evils of keeping your home healthy for many more years to come.

Enviro-Clean Services, Inc. specializes in water restoration. Our team is qualified through formal training and experience to remove excess water efficiently, promote efficient evaporation, and establish proper dehumidification conditions. If you suspect water in your home or business contact us today.

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